Homelink is San Antonio and Bexar County’s local Coordinated Entry System – a uniform, community-wide
approach to connect persons who are literally homeless or at imminent risk of homelessness to housing resources.
**Please Note: Close to Home does NOT provide direct assistance such as shelter, food resources, or case management. If you are experiencing or at risk of homelessness, please complete an assessment through one of the Homelink Access Points below (either in-person or by phone). If you are already on the Homelink waitlist for supportive housing, you can maintain your active status by contacting an Access Point.
These are mobile or physical community locations providing fair and equal access to Homelink to persons experiencing or at risk of homelessness. A Homelink enrollment or assessment is initiated by walking into or calling any of these access points during designated times.
Call-in
assessments only:
(210) 207-1799
Assessment Hours:
Monday – Friday:
8:30AM – 4:30PM
In-person, physical
access point:
610 N. Main
Assessment Hours:
Mon, Wed, Fri: 8:30AM – 11:30AM
In-person, physical
access point:
1 Haven for Hope Way
Assessment Hours:
Monday – Friday:
7:00AM – 3:00PM
In-person, physical
access point:
(ages 18-24)
1919 NW Loop 410
Suite 100
Assessment Hours:
Monday – Friday: 10:00AM – 6:00PM
In-person, physical
access point:
404 N. Alamo Street
Call in Assessment:
210-271-2702
Assessment Hours:
Monday and Wednesday: 9:00AM – 4:00PM
closed for lunch 12:00-1:00 PM
In-person, physical
access point and Call-in assessments:
101 Nueva St, Suite 310
Phone Enrollments:
(210) 355 – 0859
Assessment Hours:
Monday and Wednesday:
12:00 PM – 4:00 PM
Replacing lost or stolen identification can be an extensive and costly process, further complicated for those experiencing homelessness. Securing proper identification is a critical step out of homelessness, opening access to shelters, treatments, job possibilities, housing, and other services. Our partners below provide free ID recovery services for our neighbors experiencing homelessness.
CAM assists clients with Birth Certificates & Texas ID’s. CAM has a mailing service available for homeless clients needing a place to receive mail. Client must have some form of photo identification, a paper copy, old ID, mug shot, work ID or H4H ID, etc. is accepted.
110 McCullough Ave, San Antonio, TX 78215
Contact: Diane Trujillo – 210-223-6648 – dtrujillo@cam-sa.org
ID Recovery Hours: Wednesdays only, beginning at 9:30a, limited to the first 15 clients, on a first come first serve basis.
Clients are welcome to to review the documents that are required by the Texas Dept. of Public Safety and Vital Records to obtain a State ID or Birth Certificate during CAM’s regular hours of operation, Mon-Thur, 9:30a-3:00p and Friday 9:30- 11:30a.
SA Hope Center helps clients who lost documents or recently exited an institution with ID and Birth Certificate Recovery. Designated hours are for walk-in clients only. Call to schedule an appointment outside of these hours. Clients need a medical letter to begin the ID recovery process.
Downtown at First Presbyterian Church
404 N Alamo St, San Antonio, TX 78205
Contact: Trish Sicari, LMSW – 210-271-2704 –psicari@sahopecenter.org
ID Recovery Hours:
Monday: 9:00 am – 4:00 pm
Tuesday & Thursday: 9:00 am – 11:30 am
SA Hope Center Main Campus
321 General McMullen, San Antonio, TX 78237
Hours of operation: 9:00 am – 4:00 pm
Contact: 210-732-3776
The Identification Recovery Program at the Center for Legal and Social Justice provides free services to people experiencing homelessness to obtain identification documents, including birth certificates, marriage licenses, divorce decrees, Texas identification cards, K-12 school records, and Social Security cards. They provide services weekly for clients and guests of Haven for Hope on Haven’s campus, typically on Friday afternoons or by request on a referral basis.
*Please call for more information. Walk-ins are not accepted. Services are NOT provided at the Center for Legal and Social Justice.
The Center for Legal and Social Justice
2507 NW 36th St, San Antonio, TX 78228
Contact: Greg Zlotnick – 210-431-2596 – gzlotnick@stmarytx.edu
ID Recovery Hours: Monday – Friday, 8:00a to 5:00p
The San Antonio Police Department’s HOPE Team (Homeless Outreach Positive Encounters) is a renewed approach to addressing homelessness through a community-oriented collaboration between public and private/nonprofit service providers. The program assists individuals on a referral/appointment-only basis through the process of recovering their ID.
Case Managers can call (210) 207-6329 or email sapdhopeteam@sanantonio.gov to get the ID recovery process started for their client(s). ID Recovery Hours: Monday – Thursday, 9:00a to 2:00p.
If you are experiencing homelessness or are at risk of homelessness, please call the City of San Antonio’s Community Connections Hotline at (210) 207-1799 to receive counseling and resources. Operating Monday – Friday from 8 AM – 4:30 PM
Click here to visit SACRD.org, a resource directory that helps you find agencies, organizations, or groups in your area that can help with resources such as health care, childcare, education, food, housing, legal aid, transit, etc.
Click here to request rental assistance from the City of San Antonio Neighborhood and Housing Services Department.
Click here to view a list of COVID-19 resources and assistance from the City of San Antonio.
Call (210) 631-0100 to apply for a protective order. Applicants who meet the required legal criteria will come to the Family Justice Center by appointment only to sign a sworn affidavit.
Applicants can fill out the intake form by clicking here (can submit online or by mail).
24/7 Local Crisis Hotline:
(210) 733-8810
Click here to visit their website
For free legal help, click here
National Domestic Violence Hotline: 1 (800) 799-7233
Para español, haz clic aqui.
Click here for a comprehensive list of Domestic Violence Resources, provided by the Collaborative Commission on Domestic Violence.
For the downloadable Domestic Violence Resource Guide provided by United Way, click here.
24-Hour Hotline: (210) 349-7273To visit their website, click here.
Chat Live Online with this center
For a list of immediate resources, click here
1 (800) 316-9241
1 (877) 995-5247
