Replacing lost or stolen identification can be an extensive and costly process, further complicated for those experiencing homelessness. Securing proper identification is a critical step out of homelessness, opening access to shelters, treatments, job possibilities, housing, and other services. Our partners below provide free ID recovery services for our neighbors experiencing homelessness.
CAM assists clients with Birth Certificates & Texas IDs. CAM has a mailing service available for homeless clients needing a place to receive mail. Client must have some form of photo identification; a paper copy, old ID, mug shot, work ID or H4H ID, etc. is accepted.
110 McCullough Ave, San Antonio, TX 78215
Contact: Diane Trujillo – 210-223-6648 – dtrujillo@cam-sa.org
ID Recovery Hours: Wednesdays only, beginning at 9:30a, limited to the first 15 clients, on a first come first serve basis.
Clients are welcome to review the documents that are required by the Texas Dept. of Public Safety and Vital Records to obtain a State ID or Birth Certificate during CAM’s regular hours of operation, Mon-Thur, 9:30a-3:00p and Friday 9:30- 11:30a.
SA Hope Center helps clients who lost documents or recently exited an institution with ID and Birth Certificate Recovery. Designated hours are for walk-in clients only. Call to schedule an appointment outside of these hours. Clients need a medical letter to begin the ID recovery process.
Downtown at First Presbyterian Church
404 N Alamo St, San Antonio, TX 78205
Contact: Trish Sicari, LMSW – 210-271-2704 –psicari@sahopecenter.org
ID Recovery Hours:
Monday: 9:00 am – 4:00 pm
Tuesday & Thursday: 9:00 am – 11:30 am
SA Hope Center Main Campus
321 General McMullen, San Antonio, TX 78237
Hours of operation: 9:00 am – 4:00 pm
Contact: 210-732-3776
The Identification Recovery Program at the Center for Legal and Social Justice provides free services to people experiencing homelessness to obtain identification documents, including birth certificates, marriage licenses, divorce decrees, Texas identification cards, K-12 school records, and Social Security cards. They provide services weekly for clients and guests of Haven for Hope on Haven’s campus, typically on Friday afternoons or by request on a referral basis.
*Please call for more information. Walk-ins are not accepted. Services are NOT provided at the Center for Legal and Social Justice.
The Center for Legal and Social Justice
2507 NW 36th St, San Antonio, TX 78228
Contact: Greg Zlotnick – 210-431-2596 – gzlotnick@stmarytx.edu
ID Recovery Hours: Monday – Friday, 8:00a to 5:00p
The San Antonio Police Department’s HOPE Team (Homeless Outreach Positive Encounters) is a renewed approach to addressing homelessness through a community-oriented collaboration between public and private/nonprofit service providers. The program assists individuals on a referral/appointment-only basis through the process of recovering their ID.
Case Managers can call (210) 207-6329 or email sapdhopeteam@sanantonio.gov to get the ID recovery process started for their client(s). ID Recovery Hours: Monday – Thursday, 9:00a to 2:00p.
Enhanced Library Cards can be used to access library services and serve as a picture ID to supplement documentation to prove your identity. To apply for an Enhanced Library Card, schedule an appointment by calling or visiting one of the four libraries below that offer Enhanced Library Cards. Bring any photo ID that includes your name, photo, and entity that issued it. Visit the program’s website for more information and FAQs.
Library Hours: Sunday 10a-6p, Monday & Tuesday 12p-8p, Wednesday & Thursday 10a-6p
Bazan Branch – 2200 W Commerce, San Antonio, TX 78207 – 210-207-9160
Carver Branch – 3350 E Commerce, San Antonio, TX 78220 – 210-207-9180
Johnston Branch – 6307 Sun Valley, San Antonio, TX 78227 – 210-207-9240
Westfall Branch – 6111 Rosedale Ct, San Antonio, TX 78201 – 210-207-9220
